Time to Switch?

Tell us a bit about you

We are always hiring

If you’re curious, hard-working and want to make telco perfect too, we want to hear from you.
Here are the Open Roles we’re hiring for:

  • Project Manager

    Master collaborator? People person? Expert project manager? Join us, make an impact and delight customers!

    Are you great with people? Able to collaborate, gain trust and influence for excellent outcomes? Do you take pride in seamlessly and efficiently managing projects to delight your customers?

    We’re looking for a Project Manager to join one of our dedicated teams. Our teams of three are our ‘secret sauce’, a combination of project manager, solution specialist and technical engineer – everything a business needs to make their telco perfect.

    The project manager will coordinate and tie together the efforts of the solution specialist and the technical engineer to design the perfect outcome for every problem and create an exceptional customer experience. They will also enable opportunities for business growth through sales and account management.

    Yes, telco knowledge and industry background helps. Yes, having managed projects helps. Yes, sales or account management experience helps. But some of the most successful people at our company have had none of those, and still made it.

    • Use your high EQ and customer service skills to build enduring and quality relationships with customers.
    • Keep the wheels turning seamlessly with your attention to detail, time management and organisational skills.
    • Apply your communication skills and collaborative leadership to enable your team to win.
    • Bring your business acumen to provide the best solutions for your customers, build the future of your team and ultimately contribute to a thriving business.

    Apply now and let’s build the future of perfect telco together!

    The Opportunity

    This role is a mix of what is traditionally a project manager and account manager.

    Once a deal is signed, you’ll become the primary point of contact for the customer going forward. You’ll work closely with your technical engineer to design the perfect solution to a problem your solution specialist has identified with a potential customer. You will see the execution and implementation of the solution through until the end and become a trusted advisor to your customer in an ongoing capacity. Whatever your team or your customers need – that’s on you to create.

    You apply a commercial lens to your work and have a thorough understanding of our product and service offerings, looking for opportunities to build new relationships and ongoing sales of products and services.

    What we’re looking for

    • You need the legal right to live and work in Australia
    • You are hungry, humble and smart – a great team player
    • You live in the western suburbs of Melbourne (or within a reasonable commuting distance)
    • You love to think outside the box and solve problems
    • You communicate and collaborate well to achieve great customer outcomes.
    • You influence and negotiate effectively for great business outcomes

    Why we hope you’ll love working for us

    • Real input and impact: Everyone has a voice and can make a positive difference, emboldened by our commitment to Kaizen. And in a world where telco has a bad reputation, we have a big job redefining what telco should be and making it perfect.
    • Perspective on what matters: We work hard on meaningful and rewarding projects and simultaneously have a lot of fun along the way. We don’t believe in working ridiculous hours because we want healthy and happy staff.
    • Support to reach your goals: We have a range of benefits that support our staff to achieve their family, financial, health and life goals including additional superannuation contributions, internet and phone purchases, learning and development opportunities, gym reimbursements, parental leave pay and much more.
    • An exceptional culture: Culture is important to us and our values guide our decisions and conversations. Ask us about our values: Mad About Quality / Hungry. Humble. Smart / We play, the long game / It’s gotta be win-win.
    • A large and well stocked kitchen: We’re extremely passionate about food and hospitality. We love to cook for each other and eat together.

    Why we fear you may not

    • We’re based in Williams Landing and we do love people to come into the office, whenever they can, for the most collaborative team work.
    • We don’t like bureaucracy or hierarchy. We encourage autonomous teams, innovation and continuous improvement. If you’re looking for a ladder to climb we can only offer the stepladder in the stock room.
    • We respect and admire each other’s differences so everyone can be themselves and play to their strengths, which means we’re a slightly quirky collective.

    Are you the one we’ve been looking for?

    Apply Now
  • Technical Engineer

    Tech lover? Problem-solver? Join us and perfect telco with exceptional service!

    Do you love solving technical challenges and delivering exceptional service? Are you a problem solver who is interested in what it takes to make telco perfect?

    We’re looking for a Technical Engineer to join one of our dedicated teams. Our teams of three are our ‘secret sauce’, a combination of project manager, solution architect and technical engineer – everything a business needs to make their telco perfect.

    Our technical engineers reflect the range of experience from graduates to telco and IT career professionals. Everyone has a place in our team and the salary will depend on the level at which you join us.

    • Use your problem solving and collaboration skills to develop the best technical solution to any customer issue
    • Use your people and technical skills to delight our customers with your efficient implementation followed by your ongoing management and support
    • Learn and grow across all areas of voice, data, cloud connectivity, security and managed networks. Bring your unique self to contribute to a team of people delivering telco the way it should be.

    Apply now and let’s build the future of perfect telco together!

    The Opportunity

    You’ll work closely with your team to come up with the best solution to meet the specific needs of a customer. You’ll provide the technical expertise to create the solution required, making sure it’s the best possible option to remove the customer’s pain points. Once a deal is signed, you’ll seamlessly implement the solution, and going forward provide exceptional technical support and proactively ensure scalable and future-proof solutions for customers.

    What we’re looking for

    • You need the legal right to live and work in Australia
    • You are hungry, humble and smart – a great team player
    • You live in the western suburbs of Melbourne (or within a reasonable commuting distance)
    • You love to think outside the box and solve problems
    • You communicate and collaborate well to achieve great customer outcomes

    Why we hope you’ll love working for us

    • Real input and impact: Everyone has a voice and can make a positive difference, emboldened by our commitment to Kaizen. And in a world where telco has a bad reputation, we have a big job redefining what telco should be and making it perfect.
    • Perspective on what matters: We work hard on meaningful and rewarding projects and simultaneously have a lot of fun along the way. We don’t believe in working ridiculous hours because we want healthy and happy staff.
    • Support to reach your goals: We have a range of benefits that support our staff to achieve their family, financial, health and life goals including additional superannuation contributions, internet and phone purchases, learning and development opportunities, gym reimbursements, parental leave pay and much more.
    • An exceptional culture: Culture is important to us and our values guide our decisions and conversations. Ask us about our values: Mad About Quality / Hungry. Humble. Smart / We play, the long game / It’s gotta be win-win.
    • A large and well stocked kitchen: We’re extremely passionate about food and hospitality. We love to cook for each other and eat together.

    Why we fear you may not

    • We’re based in Williams Landing and we do love people to come into the office, whenever they can, for the most collaborative team work.
    • We don’t like bureaucracy or hierarchy. We encourage autonomous teams, innovation and continuous improvement. If you’re looking for a ladder to climb we can only offer the stepladder in the stock room.
    • We respect and admire each other’s differences so everyone can be themselves and play to their strengths, which means we’re a slightly quirky collective.

    Are you the one we’ve been looking for?

    Apply Now

Submit your application here

If you don’t see a fit with any of our Open Roles, but you still think you’d rock at Switch, convince us! Fill in the form below, selecting ‘Other Role’ in the Job Position dropdown menu, then submit your resume.

Don’t see a fit, but still think you’d rock at Switch? Convince us!

Fill in the form above and select ‘Other Role’ in the Job Position dropdown menu – then submit your resume.