I look after onboarding new customers as well as assisting existing clients with the delivery of additional services. I’m the ‘man on the inside’ for my clients!
What’s your area of expertise / responsibility at Switch?
How did you end up working at Switch?
I’ve known a number of Switch Telecom Employees in both a personal and professional sense for many years, and have discussed joining the team at some point in time. In 2017 the stars aligned and the time was right to change from a someday discussion to lets make it happen
What were your initial observations at Switch?
Not your normal work place. Everyone enjoys what they do and we all have a lot of fun doing it. Customers are surprised when they call and we know who they are, where they are and what we do for them
What impresses you most about Switch?
I’ve worked in Telco for 12 years with companies that push corporate “Core Values” and “Behaviours”only for them to be pushed aside when they get in the way. At Switch the Values come first.
The most awesome thing you’ve ever done for a Switch client?
Designed provisioned and installed a new phone system in a different state in less that 3 days. This was after the existing provider was unable to deliver a solution for over 3 months.
One of your fondest memories whilst working at Switch?
After 3 months working for Switch i arrived to work on my birthday to find everything i use individually wrapped like a gift, my seat included.
One thing you’ve always wanted to do that hasn’t been ticked off your bucket list?
Visit the inca city of Machu Picchu
Your favourite movie ever and why?
Hello, is there anybody home McFly, it’s got to be the Back to the future series. It’s a sci-fi, it’s a western, it’s the same move three times in a row and it stands the test of time.
Craziest thing you’ve ever done?
White water rafting in a leopard print rash vest.
Your most treasured possession?
My Uncle’s Billiards Cue
If you could be a superhero who would it be and why?
The Hulk, the brains of bruce banner and the power of the hulk… nuff said
Your favourite quote?
Whether you think you can or think you can’t, you’re absolutely right.